Warranty Policy

Last updated: September 21, 2025

Quick summary

  • Coverage: 2-Year Limited Warranty against defects in materials or workmanship.

  • Who’s covered: Original purchaser from Yorasale (proof of purchase required).

  • Remedy: Repair, replacement, or necessary parts—at our option.

What’s covered

For two (2) years from the purchase date, eligible products are warranted to be free from defects in materials and workmanship under normal, intended use by the original purchaser.

What’s not covered

This warranty does not cover: normal wear and tear; cosmetic damage; misuse/abuse/neglect; improper installation or maintenance; damage from environmental exposure (water, heat, chemicals, etc.); loss or theft; products modified or repaired without authorization; purchases from unauthorized sellers; serial numbers that are removed or altered; or damage occurring after delivery (shipping damage claims must be filed with the carrier).

Available remedies

If a covered defect arises, we may (at our discretion):

  1. repair the product or component;

  2. replace it with a new or refurbished unit of equal or greater performance; or

  3. provide replacement parts and instructions.
    We may request return of the product for inspection before providing a remedy.

How to make a claim

Email support@yorasale.com or call (350) 216-9703 with:

  • Order number and purchase date

  • Product name/SKU

  • Description of the issue and when it occurs

  • Clear photos or a short video (if applicable)

Do not ship any item to us until you receive written instructions and, if applicable, a Return Merchandise Authorization (RMA). Unauthorized returns may be refused.

Shipping costs for warranty service

If a covered defect is confirmed within 30 days of delivery, we typically cover reasonable shipping for the remedy we choose. After 30 days, you may be responsible for shipping the product or parts to us; we’ll cover reasonable return shipping on approved repairs/replacements.

Limitations

To the maximum extent permitted by law, Yorasale disclaims all other warranties (express or implied), including implied warranties of merchantability and fitness for a particular purpose. Our total liability will not exceed the purchase price of the product. Some states do not allow limitations on implied warranties or exclusion of incidental or consequential damages, so these limits may not apply to you.

Governing law & venue: Laws of the State of Florida; exclusive venue in the state or federal courts located in Duval County, Florida.

Company & contact
YORAMCO-CORNERSTONE, LLC
4025 Sunbeam Road, Jacksonville, FL 32257
Phone: (350) 216-9703 • Email: support@yorasale.com